1. Customer messages on WhatsAppTakes 30 seconds
Customer
Hi, I want to book a service for tomorrow morning at 10:30 AM.
Automatic WhatsApp Reply
Your booking is confirmed for tomorrow at 10:30 AM (Ref: WL-482910).
We will send you a reminder 30 minutes before your visit. Reply 3 if you need to cancel or 4 to pick a new time.
2. Instant staff calendar update
The appointment appears immediately on the owner and staff mobile app with the customer name and phone number.
3. Automatic customer reminders
Customers get a polite WhatsApp reminder before their appointment, saving your reception staff hours of phone calls.
4. Easy rescheduling
If a customer cannot make it, they can cancel or move their booking on WhatsApp so another customer can take that open slot.
5. Human help when needed
If a customer asks a special question, the chat pauses automatic replies and alerts your staff to step in and reply personally.